Privacy Policy

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1. Introduction & basics
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1.1. Please read carefully​
 

This q-b.de Privacy policy (“Privacy Policy”) describes how we (q-b Mediatektur Holding GmbH, together with its affiliated companies; “q-b”, “we”, or “us”) collect and use information pertaining to each of our unregistered visitors and registered users. This includes information relating to each “Visitor” or “User”, or “You” in connection with the access and use of our websites (including q-b.de and any of its subdomains, the “Website”), web applications (“q-b Apps”), mobile applications (“Mobile Apps”), and related services (collectively referred to as “Services”).

This Privacy Policy aims to provide you with a clear and concise overview of when, why, and how, we gather and make use of personal information. In addition, we want to make sure that you are aware of your rights and can take appropriate action in case you so desire, e.g. ask us to delete information connected to your person.

Moreover, please note that the basic functions of this website, other than the membership and guest domains, can be used without the indication of personal information.

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Contact

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In case you have any questions about this Privacy or Cookie Policy or wish to exercise any of your rights as described above, please contact us here:

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Contact: Lino Maurer

Mail: lino@q-b.de

Phone:+49 160 97372786

 

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1.2. Based on the European GDPR

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Our Privacy Policy adheres to the GDPR. GDPR stands for General Data Protection Regulation and is generally thought of as the toughest privacy and security law in the world. In general, the GDPR encompasses and defines a wide array of legal terms such as “Personal Data”, “data subject”, “data controller”, “data processor”.

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In addition to legal terms, the GDPR also sets forth the following “Data Protection Principles”: (1) Lawfulness, Fairness, and Transparency, (2) Purpose Limitation, (3) Data Minimization, (4) Accuracy, (5) Storage Limitation, (6) Integrity and Confidentiality, (8) Accountability.

 

To find detailed information on the GDPR, important terms and its guiding principles, please visit www.gdpr.eu for more detailed information.

In case you would like to familiarize yourself with the definitions or the exact meaning of a certain concept, please click here.

 

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2. Who we are

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The q-b Mediatektur Holding GmbH deals in the acquisition and management of investments in their own name and for their own account in the field of new media, management- and investment advice, the acquisition and management of their rights in their own name and for their own account as well as the provision of provider services and architectural services.

Besides the common marketing and communication purposes, this website (“q-b.de” and all of its subdomains) aims to (1) provide registered members and guests access to our secure community domains (2) inform visitors of our guidelines and values. This includes the here stated privacy and cookie policies. Similar to the building principles of the GDPR, we advocate transparency and open, accessible means of communication. Therefore, we appreciate any feedback or questions you may have regarding our policies.

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3. What data we collect

 

3.1. Non-Personal Data

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“Non-Personal Information” or un-identifiable information pertaining to visitors or unidentified Users that may be available to us or collected automatically via the use of their Services. As indicated by the name, such non-personal information does not enable the identification of individual Visitors or Users from how it was collected. A majority of this Non-Personal Data collected by us consists of technical and aggregated user information – for example, Visitor’s and User’s browsing and click-stream activity, session heatmaps and scrolls, non-identifying information regarding User’s and Visitor’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

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3.2. Personal Information

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Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual or may be of private or sensitive nature (“Personal Information”).

The personal information collected by us mainly consists of the details provided to us by our Users, Visitors, Members, and Guests during the course of the creation, authentication, and population process of their account and profile and/or the subscription to updates and newsletters. Depending on the instance, this personal information can include their contact details (e.g., name, email address, or phone number), details regarding their browsing and usage session (IP-address, Geo-location and/ or device unique identifier), details regarding associated third-party accounts (e.g. the email address, or username for a connected PayPal, Google, or Facebook account), and/-or correspondents to their account (including those that may have been uploaded through Services). To avoid any reasonable doubt, non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information as long as such a connection or link exists.

 

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4. How we collect your data

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4.1. Through the use of Services

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We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website or register an Account, edit your Profile and upload information and content, and/or download and use any Apps and/or Mobile Apps, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services including through the use of “cookies” and other tracking technologies, as further detailed below.

 

4.2. Provided voluntarily

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We collect the Personal Information you provide to us - for example - when you register to our Services; when you sign in to our Services via third party services such as Facebook or Google; when you submit or upload Personal Information as part of  any of our Services; and/or when you contact us directly by any communication channel (e.g., emails).

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4.3. Collected through a third-party

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We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and Services that may be of interest to you. Where we obtain your Personal Information from these third parties, we ensure that such parties are contractually committed to inform you that your Personal Information will be disclosed to us and we take steps to ensure the accuracy of your Personal Information before using it. 

 

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5. Why and how we use your data

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5.1. Why we use your data

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5.1.1. Administration of User Accounts

We use personal information in the Administration of our Website and Services. This includes maintenance, ongoing assistance and, if needed, technical support - as well as other admistration related activities. For insatnce, we may use your data to improve upon our data security and fraud prevention capabilities. 

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5.1.2. Provision and Operation of Services

q-b Mediatektur Holding GmbH and our affiliated businesses may provide you with information about products and services (ours and those of Third Parties), events and other promotions that we feel might interest you as a User of our Services.

Further, we use your data to develop, tailor and improve our Services based on Visitors’, Users’ and Guests’ personal, experiences, and difficulties. This helps us better understand how you interact with our Website and ensure that our Services are positioned as effectively as possible. This includes behavioral as well as technological preferences (i.e. what you like and how you access it via your devices).

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5.1.3. Analytics and Research & Development 

We may anonymize, aggregate and de-identify the data that we collect and use it for our own internal business purposes, including the analysis of current Services, the identification of development opportunities, and the testing of new ideas. In addition, we may use your data for internal business and technical operations, including troubleshooting, data analysis, testing, statistical research and survey purposes, and as part of our work to keep this Website and our Services secure.

We may use personal information in order to (1) comply with legal obligations, (2) respond to requests from competent authorities; enforce our Terms & Conditions; (3) protect our operations or those of any of our affiliated businesses; (4) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (5) enforcing or defending legal rights, or preventing damage.

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5.1.4. Marketing and Communications

We may use your Personal Information to send you promotional content and messages by email, text messages, direct text messages, or similar forms of communication from q-b Mediatektur Holding and/or our partners (acting on our behalf) through such means.

If you do not wish to receive such promotional messages you can notify us at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.

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5.2. How we use your data

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We will only use your Personal information for the purposes set out above where we are sure that:

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5.2.1. Contractually sound

Our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with an account and access to our services, to provide you our assistance and technical support).

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5.2.2. Legally required

Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have.

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5.2.3. Driven by operational and business interest

Our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Services by identifying user trends and the effectiveness of our campaigns and identifying technical issues), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights. 

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6. Personal data transfer

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6.1. Third-Party Services

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As stated above, we use Wix.com as a platform for our Website and Services. Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cybersecurity services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, email distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third-Party Service(s)”).

Please note that while our Services can contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information.

This Privacy Policy does not apply to such linked third-party websites and services.

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6.2. Administrative and Legal Reasons

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Where permitted by local data protection laws, q-b Mediatektur Holding GmbH may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have reasonable belief that the law requires us to do so, with or without notice to you.

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6.3.  Wix and/or Third-Party Apps

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As we are using Wix.com as a platform for our Website and Services, Wix.com collects, processes and transfers and processes the Personal Information of our Users on our behalf.

In particular, we may use Wix Apps or other Apps provided by Wix’s App Market. Wix.com goes to considerable length to ensure the protection of their Users’ and Users-of-Users’ and contractually prohibits all Third-Party developers from combining collected Personal Information across websites and Services and sharing them with other Apps installed on our Website. 

Wix, however, may still access and use the information collected and stored across different User Websites and Apps, as necessary for providing and improving its Services.

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6.4. Service Providers

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Like many other businesses, q-b Mediatektur Holding GmbH may hire select service providers (Third Parties) who act on our behalf to support our operations, such as (1) IT suppliers and contractors, (2) web analytics providers, (3) providers of CRM and marketing sales services (including software solutions), (4) providers of digital services or advertising agencies. According to our instructions, these parties may access, process or store your personal data while performing their duties to us and in order to perform the services we have hired them to provide.

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6.5.  Business Transfer

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If we sell our business or our company assets are acquired by a third-party personal data held by us about our Members, membership applicants or customers may be one of the transferred assets. 

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6.6. Affiliated Businesses

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In order to provide our Services, our affiliated businesses may access and process the information which we collect from you for the purposes described above, including to offer products and services to you. Our affiliated businesses will only use your data for the purposes for which we originally collected it.

 

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7. Where do we store your information

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q-b.de is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to provide our Services. Your data may be stored through Wix.com’s data storage, databases, and Wix.com applications. They store your data on secure servers behind a firewall. 

Please note that, where applicable, all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In case you should desire a more detailed description about how Wix.com Ltd. stores the data pertaining to their “Users-of-User” Users, Visitors, Members and Guests, please have a look at their own Privacy Policy. 

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Should you still have questions after doing so, please feel free to contact us here.

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8. Data retention & Security

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8.1. Data Retention

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We may retain your Personal Information for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services.

We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We maintain a data retention policy that we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.

 

8.1. Data Security

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Our data security standards are based on the measures implemented and operated by Wix. These measures are designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, Wix (and thereby we) offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities, attacks, and regularly seek new ways and Third-Party Services to further enhance the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by us and Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content you upload, publish or otherwise share with us or anyone else.

We, therefore, encourage you to set strong passwords for your User Account and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. 

If you have any questions regarding the security of our Services, you are welcome to contact us at info@q-b.de. 

 

9. Your personal data protection rights

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It is important to us that you are aware of and have control over your Personal Information. For that reason, we have listed all your rights and methods of exercising them below. 

Please note that before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

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9.1.  Right of access

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Regarding the right of confirmation, you have the right to confirm as to whether or not we process personal data pertaining to you. In case, we are processing your personal information, you can, at any time, ask us for a copy of said information. Along with a copy of your data, your request will also be answered with other details regarding the purpose and use of your personal information.

 

9.2. Right of rectification

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In case you find your personal information to be inaccurate or incomplete, you are entitled to ask that we correct or complete it. Should we have shared your personal data with others, we will tell them about these corrections if possible. If you ask us, and where it is possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.

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9.3. Right to erasure (“the right to be forgotten”)

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You may ask us to delete or remove your personal data. Please note that this only relates to data where our legal basis for the processing is your consent. In case we shared your data with others, we will inform them about the erasure where possible. Upon your request and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly. We may continue processing personal data where this is necessary for a legitimate interest in doing so, as described in this Privacy Policy.

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9.4. Right to restrict processing

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You may ask us to restrict or stop the processing of your personal data in certain circumstances, such as where you contest the accuracy of the personal data or object to us processing it. We will tell you before we lift any restrictions on processing. If we share your personal data with others, we will tell them about the restrictions where possible. If you ask us to, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.

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9.5. Right to data portability

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You have the right to obtain from us the personal data that you consented to give us or that was provided to us as a necessary part of our contract with you. We will provide you with your personal data in a commonly used and machine-readable format.

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 9.6. Right to object​

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Right to object: You may ask us at any time to stop processing your personal data, and we will do so: (1) If we are relying on a legitimate interest to process your personal data — unless we demonstrate compelling legitimate grounds for the processing or (2) If we are processing your personal data for direct marketing.

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9.7. Right to withdraw consent

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If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Please note that this will not affect the lawfulness of processing your data before we received notice that you wished to withdraw your consent.

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9.8. Right to lodge a complaint

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If you have concerns about our privacy practices, including the way we handle your personal data, you can report them to any competent data protection authority of an EU Member State that is authorized to hear those concerns. Consequently, please note that if you are an EU resident, you have the right to lodge a complaint about our processing of your information/data with a supervisory authority.

 

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 10. Deleting your member/ guest account

 

If you would like to delete your account on our Website you can do so via your Account Settings.

Please be aware that it may not be technologically feasible to remove every record of information you have provided to us. The need to back up systems to protect information from inadvertent loss may make it difficult or impossible for us to locate records in their entirety.

In addition, we have the right to delete any account at any time if required to do so by process of law, or if necessary in order to investigate fraud, a violation of our Terms of Use or in regard to any harm being caused to a third party or their rights.

 

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11. Changes to our privacy policy

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We may change the type of third party service providers that place cookies on the Site and amend this Privacy Policy at any time by posting the amended version on the Site. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.

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Cookie Policy

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Our Services and some of our Service Providers (including Wix) use “cookies”, anonymous identifiers and other tracking technologies that help us provide, secure and improve our Services, personalize your experience and monitor the performance of our activities and campaigns.

Cookies are small pieces of data stored on a Visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

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In accordance with the GDPR, we make use of the opportunity and inform you about what cookies are and how/why we use them on this website, i.e. the types of cookies we use and what they do.

In general, we use Cookies on our website to (1) provide a great experience for your visitors and customers, (2) identify your registered members (users who registered to your site), (3) to monitor and analyze the performance, operation and effectiveness of our website, (4) to ensure our platform is secure and safe to use.

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1. Types of Cookies
 

Cookies can be classified according to their type, duration, and category.

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1.1. Type
 

Generally, there are two types of cookies (1) First-Party Cookies and (2) Third-Party Cookies. First-Party Cookies are placed on the website by us. Third-party cookies are placed by a Third-Party.

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1.2. Duration
 

Also, cookies can be differentiated by the duration for which they are in effect. Namely, there are two duration categories for cookies (1) Session or Transient Cookies and (2) Permanent or Stored Cookies.

Session cookies are erased after site visitors close their browsers and are not used to collect information from their computer.

Persistent cookies are stored on a site visitor’s hard drive until they expire (at a set expiration date) or until they are deleted. These Cookies are used to collect information about the user, e.g. browsing and clickstream activities or user preferences for a specific site.

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1.3. Category
 

Cookies can also be differentiated by whether or not they are necessary for a site to function properly. Consequently, there are (1) Strictly Necessary Cookies and (2) Functional Cookies. As indicated by the name, strictly necessary cookies let visitors browse our Website and are also used for security reasons. Functional cookies “remember” registered visitors/customers in order to improve their user experience.

 

2. Wix cookies
 

As stated before, this Website and our Services are based on the Wix Platform. As such, the following Cookies are placed on our Website by default:

 

2.1. First-Party
 

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2.2. Third-Party

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3. Our cookies
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3.1. Google Analytics | Persistent, Performance Cookie

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Google Analytics helps understand how visitors use the Site. Google, Inc. (“Google”) will use this information on our behalf to evaluate your use of the Site, compile reports on Site activity and similar data relating to the use of our Services. Your IP address and other information collected by this cookie will be sent to and stored by Google on servers in the United States. To learn how Google uses data collected on our Site, take a look at Google’s Privacy Policy.

 

3.2. Youtube | Persistent, Functionality Cookie

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Some of our websites embed videos or include links from YouTube. When visiting any of our pages with content from YouTube, persistent and functionality cookies may be present. The expiration time of these cookies depends on the cookies used (generally, between 6 months – 2 years). Learn more here.

 

3.3. Vimeo | Persistent, Functionality Cookie

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Some of our websites embed videos or include links from Vimeo. When visiting any of our pages with content from Vimeo, persistent and functionality cookies may be present. They expire after 2 years. Learn more here.

 

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4. How to locate and delete cookies​

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4.1. Deleting and blocking cookies

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If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at: https://www.aboutcookies.org/ 

In addition, most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

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Cookie Settings in Internet Explorer:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

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Cookie Settings in Firefox:
https://support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

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Cookie Settings in Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en

 

Cookie Settings in Safari:

iPad/iPhone: https://support.apple.com/en-gb/HT201265

macOS: https://support.apple.com/kb/ph21411?locale=en_US

 

Most advertising networks offer you a way to opt-out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or
http://www.youronlinechoices.com.

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Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

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5. “Do Not Track” Signals

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Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header of a browser or mobile application.

 

 

6. Changes in the Cookie Policy

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We may change the type of third-party service providers that place cookies on the Site and amend this Cookie Policy at any time by posting the amended version on the Site. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.

 

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Contact 

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In case you have any questions about this Privacy or Cookie Policy or wish to exercise any of your rights as described above, please contact our Data Protection Officer:

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Contact: Lino Maurer

Mail: lino@q-b.de

Phone:+49 160 97372786

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